Privacy Policy

Last updated: August 10, 2026

This Privacy Policy explains how shenshen.ai ("shenshen", "we", "us", "our") collects, uses, and protects your information when you use our website, products, and services (collectively, the "Service").

1. Information We Collect

Information you provide: When you create an account, join our waitlist, or contact us, we may collect your email address, name, and any other information you choose to provide.

Usage data: We automatically collect certain information about how you use the Service, including IP address, browser type, pages visited, and workflow activity. This helps us understand usage patterns and improve the Service.

Workflow data: When you build and run workflows, we process the data you provide to those workflows (such as text inputs, API credentials for connected services, and AI model outputs) solely to operate the Service for you.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process transactions and manage your account.
• To send you service updates, security alerts, and product news (you can opt out anytime).
• To respond to your support requests.
• To analyze usage and prevent fraud or abuse.

3. Data Sharing

We do not sell your personal information. We share data only in the following circumstances:

• Service providers: We work with trusted providers (e.g., cloud hosting, payment processing, email delivery) that process data on our behalf under contractual obligations to protect it.
• Third-party AI models: When you use AI nodes in your workflows, relevant inputs may be sent to third-party AI providers to generate outputs. This is inherent to how AI-powered workflows operate.
• Legal requirements: We may disclose data when required by law, legal process, or to protect our rights, safety, or property.

4. Data Storage and Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your workflow data is stored on our cloud infrastructure and may be processed in data centers located in various regions.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You may delete your account at any time, and we will delete or anonymize your data within a reasonable period, except where we are legally required to retain it.

6. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent at any time.

To exercise these rights, contact us at [email protected].

7. International Data Transfers

Your data may be processed in countries other than your own, including outside the European Economic Area and the United Kingdom. We take steps to ensure appropriate safeguards are in place for such transfers.

8. Cookies

We use cookies and similar technologies to operate the Service, remember your preferences, and analyze usage. You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Children's Privacy

The Service is not directed to children under 13 (or the minimum age required by your local law). We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a new "Last updated" date. Material changes will be communicated through the Service or by email.

11. Contact

If you have questions about this Privacy Policy, contact us at: [email protected]