Terms of Service

Last updated: August 10, 2026

Welcome to shenshen.ai ("shenshen", "we", "us", "our"). By accessing or using our website, products, and services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Service.

1. The Service

shenshen provides a visual workflow automation platform that lets you connect AI models and other tools to build and run automated workflows ("Workflows").

2. Accounts

• You must provide accurate information when creating an account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity that occurs under your account.
• You must notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law or regulation.
• Infringe the intellectual property rights of others.
• Distribute malware, spam, or harmful content.
• Attempt to gain unauthorized access to the Service or its systems.
• Use the Service to process or generate illegal content.

4. Fees and Payments

• Certain features of the Service may require payment. All fees are stated in U.S. dollars unless otherwise indicated.
• Payments are processed by our payment provider. By making a purchase, you agree to the payment provider's terms.
• Fees are non-refundable except as required by applicable law or as expressly stated in a separate agreement.

5. Intellectual Property

The Service, including all software, design, text, graphics, and other content, is owned by us or our licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from the Service without our prior written consent.

You retain ownership of the data and content you provide to the Service. You grant us a limited license to process that data solely to provide the Service to you.

6. Third-Party AI Models

The Service may integrate with third-party AI models and services. These integrations are subject to the terms and conditions of the respective third-party providers. We are not responsible for the output of third-party AI models, and you are responsible for reviewing and using AI-generated content appropriately.

7. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

9. Termination

We may suspend or terminate your access to the Service at any time for violations of these Terms or for any other reason. You may stop using the Service at any time. Upon termination, sections regarding payment, intellectual property, disclaimers, and limitation of liability survive.

10. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts of Singapore.

12. Contact

If you have questions about these Terms, contact us at: [email protected]